SALES & FULFILLMENT
Our Sales and Fulfillment Services encompass a range of offerings, customized to your business needs, we adapt our services using our sales process optimization expertise. This optimization minimizes costs, all while prioritizing exceptional customer experiences..
How do we do that?
Our expertise is in setting up, from scratch, and managing processes related to Sales operations
Turn Every Enquiry Into Revenue
At MILK Infotech, we don’t focus on generating more leads — we focus on converting the ones you already have. Through structured qualification, disciplined follow-ups, and seamless sales handovers, we build a controlled, leak-proof conversion system that transforms enquiries into measurable business growth — without increasing marketing spend.
From Lead Flow to Revenue Control
Enquiries alone don’t drive growth — structured management does. We bring clarity, ownership, and accountability to your entire lead journey. Every interaction is tracked, every follow-up is planned, and every qualified prospect is routed with context. The result is stronger pipeline visibility, reduced leakage, and a sales team that spends time closing — not chasing.
Performance Marketing & E-Commerce Acceleration
When growth demands scale, we extend beyond operations into full-funnel demand generation. From campaign strategy and creative execution to targeting, optimization, and reporting, we set up and manage performance-driven digital campaigns end-to-end. Whether for lead generation or e-commerce conversions, every campaign is built with one objective — measurable ROI. Traffic is not the goal. Revenue is.
OUR FORTE
Meaningful Customer Engagement Creating Intense Loyalty
Complete Customer Life Cycle Services from initial sales, customer service and making repeat sales. Believe in bringing customer delight, adding value resulting in enhanced per customer sales We do specialize is conceptualizing, implementing and providing following services :
ACQUISITION SERVICES
Lead Generation | Customer Acquisition | Customer Service
Milk Infotech designs, runs & manages Lead generation process for clients using digital & non digital means. The process involves understanding client business, setting up process from zero stage, hire team & technology, integrate the process with client’s core business process and run day-to-day operations. The services have helped Milk’s clients reach out to a larger audience and earn additional revenue. Milk Infotech has experience of running Lead generation process for Industrial as well as Consumer industry customers.
- CUSTOMER EDUCATION
- SCHEMES AND PROMOTIONS
- LEAD CONVERSION
RETENTION
Warranty Registration & Management | C-SAT
A satisfied customer is the cornerstone of a successful business. That is why we are dedicated to helping you elevate your customer satisfaction levels through our comprehensive CSAT (Customer Satisfaction) services. Milk Infotech carries out Customer Satisfaction survey and feedback collection as per customer requirement.
- WARRANTY MANAGEMENT
- CUSTOMER SERVICE
- NPS/CSAT ANALYSIS
STRENGTHEN RELATIONSHIP
In today's competitive business environment, developing and maintaining great relationships with your consumers is more crucial than ever. Our comprehensive Customer Relationship Management (CRM) services can help you nurture leads, engage customers, and generate loyalty like never before. We have experience in designing strategy, tech solution, communication, training, data analysis throughout the customer lifecycle. This gives us confidence of servicing our customers better.
- CROSS/UP SELL CUSTOMER
- CUSTOMER ENGAGEMENT EVENTS
- TRUSTED ADVISORY EXISTING
JOIN THE MILK TEAM
We believe in dreaming. When you dream you dare. And you achieve when you dare.